Support

Sorry you're running into a problem. Reach us directly, or jump straight to managing your subscription — both routes below actually do what they say.

Email Us Cancel Subscription Request a Refund

Cancel and refund open Apple's own subscription and billing tools — Regen is billed through your Apple ID, so Apple handles both directly.

Managing your subscription

Regen subscriptions are billed through your Apple ID. "Cancel Subscription" above opens Apple's subscription manager. You can also get there manually: Settings → [your name] → Subscriptions on your iPhone, or open the App Store, tap your profile, then Subscriptions.

Requesting a refund

"Request a Refund" above opens Apple's official refund request page. Apple is the merchant of record for App Store purchases, so refunds are reviewed and issued by Apple, not Regen — we can't process one from our side, but we're glad to help if something went wrong with the app itself.

Restoring a purchase

New phone, or subscription not showing? Open Regen's paywall and tap Restore Purchases, or go to Settings → Subscription inside the app.

Deleting your account

You can permanently delete your account and data anytime: Profile → Settings → Account → Delete Account. This cannot be undone.

Privacy & your data

See our Privacy Policy. Your journal entries are encrypted and you can lock the app behind Face ID. To request a copy or deletion of your data, email us.

A note on what Regen is

Regen is a self-reported wellness and habit-tracking tool. It is not a medical device and does not diagnose or treat any condition. If you are in crisis or need medical or mental-health support, please contact a qualified professional or your local emergency services.